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Raichel.aiNow you can book appointments in Services Calendar directly through chat using Conversation AI across all supported channels, SMS, Live Chat, Facebook, Instagram, and WhatsApp. Let's check the improvement!
Raichel.aiHaving control over how long and detailed your bot’s replies are can greatly improve your customers' experience. With this new feature, you can choose between concise, balanced, or detailed responses based on your business needs. Let's learn how to use it!
Raichel.aiConversation AI lacked a centralized, contextual record of past interactions, making audits, reviews, and insight extraction difficult. So, we’re glad to include automatically generated conversation summaries and full transcripts for every Conversation AI session. Let’s check how to use this feature!
Raichel.aiConversation Bots use AI to allow for easy contact replies. Controlling and easily monitoring those conversations is key to ensuring customer satisfaction, which you can now do directly from the message composer for more personalized interactions.
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